Your friendly neighborhood User Experience Designer.

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I am currently a Research & Design Manager, skilled at helping build user-centric muscles for organizations to power robust experiences.

Creating advocates across functions for end users is my superpower ✨

Work Spectrum

The summary of work exposure I have had over the past ten years.

Client:

Search & Ads Leader

Role

Design Lead

2020

Project Details:

  • Creation of Social learning concepts for Google's in house learning platform to train internal and external customers.

My Invovement:

  • Establish design principles
  • Guide competitor study & ideation
  • Establish ways to create and present concepts for showcasing social learning

Client:

Plasma Donation center

Role

Design Lead

2021

Project Details:

  • Design of a system to manage and track donors who go to Biolife donation centers to donate plasma.
  • Enterprise UX, product is categorised as a class 2 medical product.

My Invovement:

  • Contextual Research, Journey Mapping
  • Design Validation with Users
  • Establish ways to create, present, test and hand-off designs

Client:

Cisco IoT

Role

Design Lead

2020

Project Details:

  • User experience of a platform to help Cisco IoT Partners find sales, marketing, and technology resources for their products.

My Invovement:

  • Design Direction
  • User Interviews
  • Establish ways to create, present and hand-off designs

Client:

Sat-com Network

Role

Design Lead

2020

Project Details:

  • User experience design to help sat-comm hardware installers do their job in diverse and remote geographies.

My Invovement:

  • Plan and execute design discovery
  • Worshops & Journey Mapping
  • Establish ways to create, present and test initial designs

Client:

Colorado Public Services

Role

Design Lead

2019

Project Details:

  • User experience design to help citizens in Colorado apply for benefits and track their applications

My Invovement:

  • Plan and manage design delivery
  • Establish ways to create, present and hand-off designs

Client:

Telecom Market Leader

Role

Design Lead

2019

Project Details:

  • Problem finding research and workshops to study SaaS products' experiences at Cisco.
  • Evaluation of seller and marketer's control over a lead's end-to-end journey.

My Invovement:

  • Plan and manage design discovery and delivery.
  • Structure and conduct workshops with the client
  • Establish ways to create, present initial designs

Client:

An Energy Company

Role

Design Lead

2018

Project Details:

  • Problem finding research and workshops to study how end-to-end customer experience can be improved.
  • Create a foundation for design teams to build multiple products & services

My Invovement:

  • Plan and manage design discovery and delivery.
  • Establish principles to scale and create designs across multiple devices, products & services.

Client:

Commercial Automotive

Role

Design Lead

2018

Project Details:

  • Leading User Experience design of Toyota's Material Handling Equipment Website

My Invovement:

  • Plan and Manage Team and Design Delivery
  • Establish ways to create and present designs
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My Foundation, skills and tools

The list of all the techniques and tools I have learned as a designer during my career.

Design Techniques

  • Discovery Project Planning
  • Design Team Oversight
  • Design Process & Governance
  • Workshop design for visioning, journey mapping and brainstorming
  • Information Architecture and Related audits
  • UI/UX Design & Prototyping
  • Measuring UX effectiveness
  • Remote User Test planning
  • Design Demos
  • Design Documentation

Tools

  • Sketch + Figma
  • Miro
  • Jira & Confluence
  • Adobe XD + Ps + Ai + Fw
  • Blender

Coveted
Opportunities

If you are offering any of the following, I am very interested in speaking to you.

sustainability
Build products and experiences for environmental initiatives and products that provide renewable or sustainable alternatives.
Gaming
Involve myself in UX for video games and operating systems for game consoles.
Productivity
Design experiences for tools that enable productivity and innovation.